Each item in our shop is handmade with care, and we hope you love your purchase! Due to the nature of handmade products, slight variations are normal — and part of what makes each piece unique.
We accept returns within 14 days of delivery under the following conditions:
-
Items must be unused, in original condition, and returned in original packaging.
-
Return shipping is the responsibility of the customer unless the item arrived damaged or incorrect.
-
Custom or personalized orders are final sale and not eligible for return or exchange.
-
Once we receive and inspect your return, a refund will be issued to your original payment method (excluding shipping costs).
To request a return, please email us at art@nulloomnia.com with your order number and reason for return.
Thank you for supporting original design!